Terms of service


Terms of Service – No Forks Given Coffee


OVERVIEW


This website is operated by No Forks Given Coffee.

Throughout the site, the terms “we”, “us” and “our” refer to No Forks Given Coffee.


By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”).


These Terms apply to all users of the site, including browsers, customers, merchants and contributors of content.


If you do not agree to all terms, you must not use this website.


ONLINE STORE TERMS

 

You agree that:


  • You are at least the age of majority in your state or territory
  • You will not use our products for any illegal purpose
  • You will not transmit viruses, malware or destructive code
  • You will not breach any applicable laws when using this site



A breach of these Terms may result in immediate termination of your access.

 

PRODUCTS & SERVICES

 

We sell fresh food products including coffee beans and related items.


Because our products are consumable:


  • Flavour preferences are subjective
  • Product appearance may vary between batches
  • Packaging may change without notice

 

We reserve the right to:


  • Limit sales to any person or region
  • Discontinue products at any time
  • Change pricing without notice

 

ORDER ACCURACY

 

You agree to provide current, complete and accurate purchase information.


We may cancel or limit orders that appear to be:


  • Placed by resellers
  • Fraudulent
  • Duplicate or excessive in quantity



If we change or cancel an order, we will attempt to contact you using the details provided at checkout.


PRICING & PAYMENTS



All prices are listed in Australian Dollars (AUD) unless otherwise stated.


We reserve the right to:


  • Change prices at any time
  • Correct pricing errors
  • Refuse orders placed with incorrect pricing



Payment must be received in full before orders are dispatched.


SHIPPING & DELIVERY

 

We pack and dispatch orders from Gladstone, Queensland, Australia.


Delivery timeframes are estimates only and may vary due to:


  • Courier delays
  • Weather events
  • Peak periods
  • Regional delivery constraints

 

Once your parcel leaves us, delivery is handled by the shipping provider.

We will assist with investigations where required.


Customers are responsible for ensuring their delivery address is correct.


LOCAL PICKUP

 

If local pickup is selected:


  • Orders must be collected within a reasonable timeframe
  • ID or order confirmation may be required
  • We may contact you if your order remains uncollected

 


RETURNS & REFUNDS



Please refer to our Returns & Refund Policy for full details.


Because we sell food products, we generally do not accept change-of-mind returns.

However, remedies are provided where required under Australian Consumer Law.

 

 

ACCURACY OF WEBSITE INFORMATION



We aim to ensure all information on this site is accurate.


However, we do not guarantee that:


  • Product descriptions are error-free
  • Pricing is always current
  • Availability is always correct



We reserve the right to correct errors or omissions at any time.

 


THIRD-PARTY SERVICES

 

Our store may use third-party services including:


  • Payment gateways
  • Shipping providers
  • Marketing platforms
  • Analytics tools

 

We are not responsible for the policies or actions of these third parties.

 


INTELLECTUAL PROPERTY

 

All content on this website, including:


  • Logos
  • Images
  • Text
  • Product descriptions
  • Branding

 

is the property of No Forks Given Coffee and may not be reproduced without permission.

 

LIMITATION OF LIABILITY


To the maximum extent permitted by law:


No Forks Given Coffee will not be liable for any loss, damage or injury arising from:


  • Use of this website
  • Purchase of our products
  • Delivery delays
  • Website downtime

 

Nothing in these Terms excludes rights available under Australian Consumer Law.

 

INDEMNIFICATION


You agree to indemnify and hold harmless No Forks Given Coffee from any claim arising from:


  • Breach of these Terms
  • Misuse of the website
  • Violation of any law or third-party rights


 

GOVERNING LAW


These Terms are governed by the laws of Queensland, Australia.


Any disputes will be handled in the courts of Queensland.

 


CHANGES TO TERMS

 

We reserve the right to update or change these Terms at any time.


The latest version will always be posted on this page.



 

 

CONTACT INFORMATION


For any questions regarding these Terms:


No Forks Given Coffee

📧 noforksgiven@outlook.com.au